Privacy Policy

Last updated: 22 February 2026

This Privacy Policy explains how lonutguides.com ("Site"), operated by LONUT (UEN 53462899X), collects, uses, and protects your information.

1. Information We Collect

Information you provide

  • Email address — when you make a purchase or download a free resource.
  • Payment information — processed and stored by our third-party payment processor. We do not store your credit card details.

Information collected automatically

  • Analytics data — we use Google Analytics 4 to understand how visitors use the Site (pages visited, time on site, device type). This data is aggregated and does not personally identify you.
  • Cookies — the Site uses essential cookies for functionality and analytics cookies via Google Analytics. You can disable cookies in your browser settings.

2. How We Use Your Information

  • To deliver your purchased or free digital products via email.
  • To send you a short onboarding email sequence related to your purchase (you can unsubscribe at any time).
  • To improve the Site based on aggregated analytics.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services that may process your data:

  • Third-party payment processor — payment processing, invoicing, and sales tax compliance.
  • Resend — transactional and drip email delivery.
  • Google Analytics 4 — website usage analytics.
  • Cloudflare — website hosting, CDN, and security.

4. Data Retention

We retain your email address for as long as needed to deliver your products and provide support. You can request deletion at any time by emailing us.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Unsubscribe from marketing emails at any time via the unsubscribe link in each email.

6. Security

We take reasonable measures to protect your data, including using HTTPS encryption across the entire Site and storing data with reputable service providers. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

The Site is not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

9. Contact

Privacy questions? Email us at hello@lonutguides.com.